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Canberra Ticketing offers the following despatch methods for delivery of your tickets:

  • Standard mail
  • Collection from the performance venue
  • e-ticket

Please note that for some performances and some ticket types not all despatch methods will be available.

If you elected to have your tickets emailed, these can be found as an attachment on your confirmation email. The confirmation email will be from

For security reasons, lost or stolen tickets will not be able to be reprinted until 30 minutes prior to the start time on the date of the performance at the Canberra Theatre box office.

For your convenience, Canberra Ticketing is open from 9am to 5pm, Monday through Friday and 10am to 2pm on Saturdays. Canberra Ticketing is also open at least one hour prior to the start of performances at Canberra Theatre and The Playhouse.

COVID-19 Update: 26 August

The Canberra Theatre Centre Box Office is open to the public, and we are now hosting limited-capacity performances with extra hygiene and safety measures in place. For a list of rescheduled or cancelled performances click here. Affected ticket holders will be contacted by the Box Office.

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