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You would have received an Order Confirmation email from Canberra Ticketing when you purchased your ticket(s). Search the performance name or your Order ID to locate the correct email in your inbox. This email contains important information regarding your chosen ticket delivery method:

  • If you selected Venue Collect, your ticket(s) will be ready for you to collect from the Box Office located in Canberra Theatre Centre, Civic Square on London Circuit.
  • If you selected Print At Home, locate the separate email sent from Canberra Ticketing that contains your ticket(s). The PDF attachment containing your ticket(s) will need to be printed or open on your phone for checking.
  • If you selected Email delivery (electronic ticket only), locate the email sent from Canberra Ticketing that contains your ticket(s). Please have the link to view your ticket(s) open on your phone. You also have the option to save your electronic ticket(s) to your Apple or Android wallet.

Please note:

  • For some performances and some ticket types, not all despatch methods will be available.
  • For some performances, tickets will be delivered to your email address (or be available to collect from the Box Office) approximately 72 hours (3 days) prior to the performance.

Visit Contact Us to get in touch with our friendly Box Office team. Our Box Office opening hours are listed at the bottom of this website if you would prefer to visit us in person.