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Message from our Director

UPDATE: Thursday 9 April 2020

A message from our Director:

It has been a busy few weeks at the Canberra Theatre Centre since the beginning of the COVID-19 crisis – and sadly for all the wrong reasons. Since closing abruptly just as we were to welcome a week of laughter at the Canberra Comedy Festival, we have been working through the many implications of not, for the time-being, being able to welcome you, or the producers and artists that entertain you.  We are trying as far as possible to re-schedule rather than cancel affected performances.  Where these performances form part of a tour, or involve international performers the complexity in re-scheduling increases, and we very much appreciate your patience as we work through this process.

We’re writing today to let you know that due to the ongoing directions of the ACT Chief Health Officer, the Canberra Theatre Centre will remain closed beyond 19 April. We will contact you if you have tickets to an affected performance, and advise of rescheduled dates or refund options.

Performances currently affected by the closure are listed here.

We encourage you to hold on to your tickets to live performance events during the COVID-19 crisis. Like many businesses, the Australian performing arts industry, has suffered greatly through the closure of theatres and cancellation of events and employment. Your support and attendance on the other side of the pandemic will be more important than ever before.

As we head into Easter, and for some, very home-based school holidays, we encourage you to stay connected with live performances in your lounge room. We’ve assembled a list of streaming options from arts companies both in Australia and across the world, including some that are dear to Canberra Theatre Centre patrons. We trust they will keep you and your family entertained and engaged with the performing arts until a time when we can again enjoy gathering en masse at the Canberra Theatre Centre! Click here to learn more.

We also encourage you to follow us on Facebook and Instagram where we’re taking the opportunity to dig into our archives and share some of our favourite memories of life and productions at the Centre. If you have any questions about your tickets please email CanberraTicketing@act.gov.au.

Meanwhile, all of us at the Canberra Theatre Centre wish you and your loved ones a safe and happy Easter.

Kind Regards,

Alex Budd
Director, Canberra Theatre Centre

Performances affected by the temporary closure of Canberra Theatre Centre are listed below. We will be in touch with ticket buyers regarding refunds and rescheduling:

Rescheduled Performances

All affected ticket holders have been emailed. Please contact canberraticketing@act.gov.au if you require further information.

Cancelled Performances

  • Jeff Green
  • Class Clowns
  • Shitfaced Shakespeare
  • Stephen K Amos
  • Cal Wilson – Open Book
  • Emma Holland
  • Unedjamacated
  • Koori Comedy Showcase
  • Chris Ryan
  • The Stevenson Experience
  • Frankie McNair
  • Fiona O’Loughlin
  • Shen Yun
  • Choir of Man
  • Rolling Thunder Vietnam
  • Lennon Through A Glass Onion
  • Bell Shakespeare’s Hamlet
  • Sleeping Beauty
  • Adam Kay
  • The Parting Glass
  • The Wiggles
  • Sam Amidon: The Anthology of American Folk Music
  • Sir Ranulph Fiennes
  • David Baddiel
  • A Broadcast Coup
  • An Evening with Lady Glenconner
  • The Naked Magicians
  • Tubular Bells for Two
  • The Gospel According to Paul
  • The Gruffalo’s Child
  • Bell Shakespeare’s The Comedy of Errors
  • An Evening with Tommy Emmanuel
  • Everybody’s Talking About Jamie
  • Bran Nue Dae
  • Bangarra’s SandSong
  • An Evening with Armistead Maupin
  • Melbourne International Comedy Festival Roadshow
  • The Pink Floyd Experience

All affected ticket holders have been emailed. Please contact canberraticketing@act.gov.au if you require further information.

Postponed Performances

Ticket holders will be contacted as soon as we have further information from the promoter of these events.

  • Giggle & Hoot
  • Augie March: Sunset Studies Live 2020
  • UB40
  • An Afternoon at the Proms
  • American Psycho – The Musical
  • The Whitlams: Gaffage and Clink 2020 featuring Ben Lee and Emily Wurramara
  • Carmen

FAQS

Q. How long will you be closed?
The Canberra Theatre Centre is closed to the public until further notice.  For affected performance information click here. Affected ticket holders will be contacted by the Box Office.

Q. Which shows will go ahead?
No performances will be held until during the closure. We are in close communication with all presenters and will be finalising cancellations and postponements as soon as possible. As soon as we have updates, we will contact ticket buyers. The affected performances are:

Rescheduled Performances

All affected ticket holders have been emailed. Please contact canberraticketing@act.gov.au if you require further information.

Cancelled Performances

  • Jeff Green
  • Class Clowns
  • Shitfaced Shakespeare
  • Stephen K Amos
  • Cal Wilson – Open Book
  • Emma Holland
  • Unedjamacated
  • Koori Comedy Showcase
  • Chris Ryan
  • The Stevenson Experience
  • Frankie McNair
  • Fiona O’Loughlin
  • Shen Yun
  • Choir of Man
  • Rolling Thunder Vietnam
  • Lennon Through A Glass Onion
  • Bell Shakespeare’s Hamlet
  • Sleeping Beauty
  • Adam Kay
  • The Parting Glass
  • The Wiggles
  • Sam Amidon: The Anthology of American Folk Music
  • Sir Ranulph Fiennes
  • David Baddiel
  • A Broadcast Coup
  • An Evening with Lady Glenconner
  • The Naked Magicians
  • Tubular Bells for Two
  • The Gospel According to Paul
  • The Gruffalo’s Child
  • Bell Shakespeare’s The Comedy of Errors
  • An Evening with Tommy Emmanuel
  • Everybody’s Talking About Jamie
  • Bran Nue Dae
  • Bangarra’s SandSong
  • An Evening with Armistead Maupin
  • Melbourne International Comedy Festival Roadshow
  • The Pink Floyd Experience

All affected ticket holders have been emailed. Please contact canberraticketing@act.gov.au if you require further information

Postponed Performances

Ticket holders will be contacted as soon as we have further information from the promoter of these events.

  • Giggle & Hoot
  • Augie March: Sunset Studies Live 2020
  • UB40
  • An Afternoon at the Proms
  • American Psycho – The Musical
  • The Whitlams: Gaffage and Clink 2020 featuring Ben Lee and Emily Wurramara
  • Carmen

Q. Is the box office open during this time?
Our in-person box office will be closed during this period. Tickets will still be available online and while our call centre will be open (check call centre opening hours here), we are currently dealing with a high volume of enquiries which may result in long wait times. We recommend contacting canberraticketing@act.gov.au with any enquiries.

Q. How can I contact Canberra Ticketing?
We are currently dealing with a high volume of enquiries, which may result in long wait times over the phone. We recommend contacting canberraticketing@act.gov.au with any enquiries.

Q. How quickly will I hear if my show is cancelled or postponed?
We are in close communication with all presenters and will be finalising cancellations and postponements as soon as possible. As soon as we have updates, we will contact ticket buyers.

Q. I have tickets for an event after the closure. Will it go ahead?
We are carefully following advice from the Commonwealth and ACT governments, as well as from our industry body the Live Performance Authority, and if there are changes to events after the current closure we will alert ticket buyers as quickly as possible.

 

NEED TO KNOW

Canberra Ticketing and Canberra Theatre Centre are the authorised ticket sellers for this event

Please be aware that the Canberra Theatre Centre has no obligation to honour tickets purchased via unauthorised re-sellers. If you attend the event with a ticket purchased via an unauthorised re-seller such as Ticketmaster Resale, Viagogo, Ticketbis, eBay, Gumtree, Tickets Australia or otherwise, you may be refused entry to the event.

Please read about our stance on scalping here.

COVID-19 Update: April 9th

The Canberra Theatre Centre is closed to the public until further notice.  For affected performance information click here. Affected ticket holders will be contacted by the Box Office.

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